HOTEL HOSPITALITY MANAGEMENT SOLUTION

The Word's Leading Hospitality Management Service For Hotels & Guests.

SMART&FUNCTIONAL

One Of The Best Cross-Department Operations Management & Business Process Tracking App.

MORE INTERACTIVE

One Of The Most Interactive And Multiple-Functional Hospitality Management Solution.

EVERYBODY SELLS ROOM,

WE SELL EVERYTHING ELSE…

IN HOTELS

CORE FEATURES OF HHOMS

Campaigns & Promotions

Through the hotel's mobile application, guests; seasonal campaign, early booking, etc. notifications are sent to the OnLine reservation link, and room sales are increased on the mobile application.It contributes to the increase of sales especially in low season.

Push Notification System

All information of the hotel such as periodic DISINFECTION hours for public areas and rooms can be transmitted to the desired guest group at any time via the "Push Message" system.

Online Sales & Seasonal Campaigns

Extra Income Possibility

By defining special campaigns to encourage guests who do not benefit from any service to try the service, extra sales in high quantities will be possible from both in and outside the hotel services.

Pavillion Food Menu Sales

2 - 3 packages are created from the food and beverage options in the restaurant menu and offered for sale at special prices for Pavilions on the Mobile application.

Contactless Communication With QR Code

Using HHOMS Push Messaging services and Mobile Info screens, reaching guests and flow of information will take place instantly.

QR Code Menu Order

The food and beverage options in the Pavilion menu can be selected from the digital menu in the Mobile application by reading the QR KareKod or they can be offered for sale and increase their sales.Day-Date-Pax reservations are made according to the pavilion options.

Loyex Programme

Through Loyex Programme, you can make your guests collect points and earn extra rewards and privileges. Crm based module system will hep you gain repeated customer wih the ability to know more about their expectations, needs and demands.

Pre / Self Check-In Oppurtunity & Online Reservation

The guest can perform the OnLine PRE Check-In process via the HHOMS mobile application before the hotel enters.The guest performs OnLine Self CHECK-IN via HHOMS mobile application without contacting the reception during check-in.

A NEW WORLD OF HOSPITALITY

Everything Your Guests To Feel Like They Are At Home Is Only A Fingertip Far Away On Any Mobile Device!

OUR PRO MODULES

CRMex - CRM Management - Guest Request & Services

The paid and free services requested by the guests through the mobile application are recorded in the guest profile. The positive and negative habits of the guests are grouped in the guest's profile and recorded. The purchasing habits of the guests are recorded in the HHOMS Mobile Application profile. In case of a repeat in the information concerning a guest's profile, a work order is automatically sent to the relevant departments before entering the hotel and the CRM application start working accordingly. With the data collected from guests; It is transformed into extra sales, focusing revenue management within the hotel, and increases revenue. Room sales campaigns are organized according to the preferences in the guest profiles for digital marketing purposes The paid and free services requested by the guest are processed and loyalty management is formed. Increases the efficiency of departments thanks to the data archiving and analyzing capabilities.

LOYex - Loyalty Reward & Point Management Software

The guest points are collected in return for the number of nights spent. Guest points are collected for the use of A La Carte and SPA. Guest points are collected in return for survey responses. Guest points are collected for their orders within the hotel. In return for pavilion purchases, guest points are collected. Guest points are collected in return for late check-out sales. Guest points are collected in return for room service food and beverage sales and set-menu sales. Guest points are collected in return for the sale of the room upgrade. Guest points are collected for special occasions, celebration-party sales (Birthday, wedding anniversary, etc.). Loyalty Cycle: "Visit again, buy again, recommend" cycle is provided. It attracts profitable customers, increases the number of loyal customers. It determines the resource allocation to ensure the return on investments. Evaluates how customers react to promotions. LOYex - Reward Evaluation Platform Gives the option of defining reward points according to the guest type (number of repeats, VIP level, etc.). It allows the guests to reclaim the awards according to the points they have collected. It is possible to buy rooms that vary according to the season and award points.

SPA Manager Software

SPA Appointment and Reservation Planning Management The "Appointment Management" system that has practical use and appointment arrangement according to SPA customers and staff service sections. Provides great ease on planning of SPA services and staff for the time period customer requires. Forms the daily customer appointments into hourly table and provides ease on looking fo empty and full hours. SPA Staff Management and Service Score Evaluation, the section that manages all the staff information and planning of working hours.

Rezex Hotel System

It is a system that enables hotel guests to make online reservations to A la carte restaurants via the touch kiosk system or the hotel mobile application (MOBex). A la carte is a server management application software where the restaurant capacity is planned, the visual shapes and numbers of the seats at the tables, the reservation rules and definitions. Guest Relation, FB Of the modules to be given to the Front Office and Hotel Management; It is possible to track the incoming A la carte reservations online on the basis of restaurants. For VIP guests and special cases, manual reservation tracking can be done by separating the table. For Guest Relation and FB, A la carte restaurants have the opportunity to get the reservation printer lists.

Opex Hotel & Crm System

Guest requests and suggestions are monitored electronically in accordance with the "ISO 10002 Guest Satisfaction Quality Management System" standards. It increases the level of satisfaction by responding quickly to guest requests and suggestions. Thanks to the guest relations management module, it allows the guest comments, suggestions and complaints to be entered into the system, reported, and followed up as a business request if necessary. Guest relations, which are the basic elements of CRM management, provide a great advantage in repeat guest follow-up by entering the special requests and preferences of the guest (birthday, favorite flower, wedding anniversary, pillow choice, favorite drink, etc.) into the system.

Survex Hotel System

For hotel guests survey applications; It is a server management application software designed for hotel departments and their questions. Survey results are quickly processed into the "Survey Management Software"; All survey results are collected under the same roof. By querying comparatively the inter-date survey analysis results of all departments according to hotel departments and floors, QMS analysis and reports of disrupted departments can be obtained. creates a decision support system.

USER ORIENTED INTERFACE & IMMEDIATE TRANSMISSION AND MEETING DEMANDS WITH HHOMS

An Interactive Hotel Hospitality Management Service At Your Fingertips

Discover Unlimited Features Of Hhoms Hospitality Service Right Now.

Cross-Department Operations Management And Business Process Tracking Services. For Hotel Personnel Amazing App To Control & Manage Guests’ Servİce Demands In And Outside The Hotel. Be Mobile. Be Interactive.

CHOOSE THE BEST SERVICE PLAN FOR THE HOTEL

We Think One Of The Below Income Models Are Just For You! Schedule An Appointment To Get More Loyal & Repeated Customers.

GET QUOTE FOREVER

INSIDER

Earn from every service you provide in the hotel for your guests.

Room Service Sales
A La Carte Menu Sales
Special Kav Wine Sales
Room Pavillion Sales
Late Check-Out Sales
Special Drinks And Food Sales

GET QUOTE FOREVER

OUTSIDER

Earn from every service you provide in the hotel for your guests.

Sale Of Souvenirs
Exclusive Airport Transfer Sales
Rent A Car Sale
Boat And Pavilion Food Sales
Market Sales
Boutique Sales

GET QUOTE FOREVER

PREMIUM

Earn from every service you provide in the hotel for your guests.

Room Service Sales
Late Check-Out Sales
Cafe – Patisserie – Set – Menu Sales
Exclusive Airport Transfer Sales
Boat And Pavilion Breakfast And Food Sales
Market Sales

GET QUOTE FOREVER

LOYEX

Earn from every service you provide in the hotel for your guests.

Loyex Attracts Profitable Customers.
Loyex Evaluates Customers’ Reactions And Satisfaction Rates.
Loyex Makes Your Brand Stronger Against Your Competitors.
Loyex Increases The Number Of Loyal And Satısfied Customers.
Loyex Offers Various Campaigns And Promotions To Your Customers.

Frequently Asked Questions?

Would You Like To Discover Hhoms More?

What Is Hhoms?

HHOMS is a Crm focused software application that provides decision support system to operations management with analysis and reports as well as enables communication between departments within the hotel. Hhoms enables guest notifications and technical malfunctions are monitored on a digital platform.

What Will Be The Benefits Of Using Hhoms During Pandemi Period?

It will be a great advantage to use HHOMS for mutual communication with guests in the shortage of personnel.As a result of the decrease in the number of “Customer Relations” and “Operation Management” personnel who communicate directly with the guests, Pro Modules of Hhoms will be needed more than ever. Instant access to guests inside the hotel and mutual communication will be easier than before. Delivery of «Guest contact» satisfaction tracking surveys, Technical Service + Housekeeping + Operation Management Requests will be taken without any difficulties. All the requests and needs of the guests can be collected over HHOMS and many transactions can be done with less personnel. By using A La Carte Reservation, Pavilion Reservation, SPA Reservation, Iron & Room Service modules, it will be possible to make more transactions using less personnel and no requests will be skipped.

What Will Be The Solutions Of Hhoms For Personel Shortage During Pandemi Period?

By using Hhoms every guest order and demands will be taken without any delay and problems. All the interactions between the hotel personnel and guest will take place better than before and customer satisfaction rate will be doubled.

Order anywhere throughout the mobile application will be possible.
Customer satisfaction with end-to-end integrated solution will be possible.
To reach the guest point shot after the daily survey will be possible.
Extra sales increase with push message reaching the desired customer at the desired time will be possible.
Immediate transmission and recording of needs with HHOMS mobile application will be possible.
Getting instant information about all events with HHOMS will be possible.

Which Departments Of The Hotels Will Be Affected More From The Pandemi Period And What Solutions Will Hhoms Offer?

With the decrease in income, the attention will create the need to earn income differently from the guest staying at the hotel. Hhoms will overcome all the difficulties and make hotels earn more from different income models generated by Hhoms. Incomes from the belo departments will be affected most;

A La Carte Restaurant Reservation And Sales
Sales Of Kav Wine In Restaurants
Pavilion Sales
Room Service Sales
Room Upgrade Sales
Late Checkout Sales
Maxi Bar Sales
Iron - Washing - Dry Cleaning Sales
Area Transfer Sales

It will be possible to organize daily or personalized campaigns to stimulate many income sources such as excursion and instantly reach the guests with the push notification feature of Hhoms.

Now Available On

DOWNLOAD HHOMS AND BEGIN SELLING EVERYTHING ELSE OTHER THAN JUST ROOMS!

Download The App Free For Android And Ios And Surprise Your Guests With Unlimited Offers & Promotions And Service Options!

app-screen

CONTACT US

Merkez Mahallesi Bahtiyar Sokak No:91 D:1
Kağıthane - İstanbul - Türkiye 34406

info@hhoms.com
http://hhoms.com

+90 (212) 296 5816